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Privacy policy

How iCredit collects, uses, and protects your personal information.

Last updated: 11 October 2026

1. Overview

iCredit is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA). This policy explains what we collect and how we use it.

2. Information we collect

We collect the personal details you provide in your application: full name, ID number, contact details, address, employment and income information, and a copy of your ID document.

3. How we use your information

Your information is used to assess your application, set up your credit agreement, deliver your device, process payments, and provide ongoing support. We do not sell your personal information.

4. Sharing of information

We may share your information with trusted third parties strictly necessary to provide our services — courier partners for delivery, payment processors, and verification services — all bound by confidentiality.

5. Data security

We use industry-standard encryption and security measures to protect your data. Access is restricted to authorised personnel only.

6. Data retention

We retain your personal information for as long as necessary to fulfil the purposes outlined here and to meet legal and regulatory requirements.

7. Your rights

You have the right to access, correct, or request deletion of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

8. Cookies

Our website uses cookies to improve your experience and analyse traffic. You can control cookies through your browser settings.

9. Contact

For privacy enquiries, contact us at support@icredit.co.za or via WhatsApp on 061 627 3140.

Have a privacy question?

Contact us